Son of the Taskbar - Transcript

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Pear: I would say probably within the last week and a half.

David Lawrence: Did you recently upgrade something in last week and a half?

Pear: Well, I did have Panda Antivirus and it was running fine. It protected me and nothing came across that was damaging. However, I had some difficulty downloading the new upgrade Titanium I believe it was for Panda.

David Lawrence: I am sure, I am sure they two are related. That, that makes it great deal of sense to me. What I would do is I would get with Panda, you can either call their support numbers, send E-mail to support@pandasoft.com or pandasoftware.com. Get with them and say hello to know you are a listener of the show. They love helping listeners of the show. And say this is the problem I am having. I am sure what's going on is Panda is seeing something in one of those pieces of E-mail that you are trying to download that it doesn*t like and its stopping your E-mail from coming down.

Pear: Okay now I since that time I did contact Panda and I was able to download the entire program or the upgrade I should say.

David Lawrence: Have you installed it?

Pear: It is installed on the system and it says everything is working fine. However, I am still having this problem with my Outlook E-mail.

David Lawrence: Right and it could be that the level of protection that you have been set out is so high that it doesn*t want to let HTML E-mail come down.

Pear: So I have to change that security level then?

David Lawrence: Well, that may be yes, I mean that's one of the things but again I would have Panda sort of walk through the process because there may be something more involved here that I am not aware of. Remember Panda is the only company that uses this process called TruPrevent.

Pear: Yes.

David Lawrence: And there maybe something about that E-mail that it doesn*t want to bring down because its behavior is something that it doesn*t like. So I would be very, very careful about that. We will get with Panda and tell them the behavior that you are experiencing and go from there, alright.

Pear: Okay. I appreciate your help.

David Lawrence: I thank you very much. 180039 Online is our telephone number. We will get to Johnny and John and Cory and maybe you at 180039 online, 18003966546. This portion of the show is brought to you by the amazing battery operated Safety Laser Flare. The Rescue Laser Flare is visible up to 20 miles away at night, 3 miles during the day. It*s even visible underwater, you can hike, you can dive, you can sail, you can drive with a safety device that can be used in every weather condition that is Safetylaser.com you want to go for that Safetylaser.com. Our toll free telephone number 180039 Online it*s Online Tonight. I am David Lawrence back in a moment.

[Transcriptions provided by Datalyst]

Hour 1 | Hour 2: << previous |1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | next >> | Hour 3

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