Blade Server: Trinity - Transcript

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Ken: I can*t even get on the web to do on that.

David Lawrence: Okay so let me clear on something are you using Dial-up or are you using --

Ken: No I have DSL.

David Lawrence: And you are sure you are connecting via DSL you don*t even have a phone number going, a phone line going into your machine. You are going into a DSL modem correct.

Ken: Yeah I go into a modem went through Ethernet and the computer.

David Lawerence: Gotch you.

Ken: And I have Verizon and I call them today and had them seeing my machine and they were telling me that was running fine. And they gave me a website to try to that would thrust my speed and that a Verizon website I went to that and I was running at 800 and well for about 890 some thousand bit per second.

David Lawrence: Great so your speed once you are online is good to the router which is a modem but not to the machine itself.

Ken: Right it*s running, the speed is running fine but the problem I am here and as I think it*s the Internet Explorer.

David Lawrence: Well hold on let me just let me do some diagnosis here, okay before you tell me what you think it is. Do you have anti-virus software on your machine?

Ken: Now a days of yes, --- ask them to reload him.

David Lawrence: Okay I would stop for just a second let me just ask you questions, these will be simple yes or no*s.

Ken: Okay.

David Lawrence: Do you have a personal Firewall on your machine.

Ken: Yes.

David Lawrence: Which one?

Ken: I got it through Dogus, I forget what the name of it was.

David Lawrence: If it*s not ZoneAlarm why are you using it? Just simply yes or no.

Ken: I didn*t know.

David Lawrence: Then the next one is do you have a router on your machine?

[Transcriptions provided by Datalyst]

Hour 1: << previous |1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | next >> | Hour 2 | Hour 3

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