The BiPolar Express - Transcript

[Transcriptions provided by Datalyst] Hour 1: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 You can read the entire transcript here online. You may also purchase either an electronically-delivered PDF of this transcript, or a printed copy, sent via the mail, for $29.95 by contacting David via email.

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David Lawrence: On your?

Cheryl: On the desktop.

David Lawrence: On the desktop okay and now Outlook 2000 is usually not the main client for Hotmail usually it is Outlook Express.

Cheryl: Okay.

David Lawrence: Does your Outlook actually allow you to use Hotmail. You have it set for Hotmail?

Cheryl: Well I thought I had put that in as my primary E-mail.

David Lawrence: Okay if you are using Outlook for your primary E-mail as opposed to Outlook Express this is very important and it is kind of confusing and one would wish that Microsoft would figure out an easier way to do this, although the Word Express does differentiate the two. Outlook Express is the top E-mail client that usually deals with Hotmail. Outlook as well is capable of doing Hotmail and if that’s what you are using that’s fine but Pocket Outlook is on your machine and all that’s is missing right now if what you are telling me is the be all, end all.

You have Pocket Outlook on your iPAQ and you have Outlook, not Outlook Express but Outlook as your main client and this is setup to do Hotmail then you should be able to at least make sure that Outlook on your desktop gets the information in draft form. But then you are telling me that it doesn’t even transfer them over in the draft form, is that right?

Cheryl: Right. Nothing shows up after it’s synchronized.

David Lawrence: Okay so then I would go through the settings on Pocket Outlook and on your active sync and make sure that that is it. But I don’t believe that that’s an automatic thing I am not even sure that it can be done. Hotmail is a web-based piece of gear okay. The fact that it has a front end in Outlook and in Outlook Express doesn’t mean that that front end extends to being able to synced up with the iPAQ. You think that it would be but I don’t think that when, like when you setup your accounts in Pocket Outlook, did you set them up with the admonition that they were Hotmail accounts or is it just you are opening up a new piece of E-mail and that’s it?

Cheryl: Well I was under the presumption that being that I had in my Hotmail account setup is my primary on the Outlook on the desktop that had automatically done on the iPAQ.

David Lawrence: Okay I think we just identified the disconnect. I don’t think that’s possible.

Cheryl: Okay

David Lawrence: I don’t think that’s possible and I will tell you why because Hotmail already is you know their security issues there is a formatting issues I don’t believe Pocket Outlook will allow you to do that with Hotmail.

Now if you are using Outlook the way most corporate structures have Outlook setup where you log into the Outlook backend on the corporate structure the server, the executive server then you could possibly do that with your iPAQ but I don’t believe it is possible with Hotmail. Now what I might do is I might send and E-mail to support at Hotmail.com and ask them. But if you go to Microsoft.com/support and do a lookup on sync E-mail iPAQ Hotmail Outlook nothing comes up that says here is how you set it up. So I am pretty sure you can’t.

Cheryl: Okay.

[Transcriptions provided by Datalyst]

Hour 1: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12

You can read the entire transcript here online. You may also purchase either an electronically-delivered PDF of this transcript, or a printed copy, sent via the mail, for $29.95 by contacting David via email.

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